These Terms of Service govern your use of the Improo website (improo.vercel.app) and the Improo app. By creating an account or using Improo, you agree to these terms. If you do not agree, do not use the platform.
1. Who we are
Improo is operated by R. Lousberg. For questions or concerns, contact us at contact.improo@gmail.com.
2. Eligibility
Improo is intended for users aged 16 and older. By creating an account, you confirm that you meet this requirement. If you are under 16, do not create an account or submit any personal information. Improo reserves the right to terminate accounts that do not meet this requirement.
3. Your account
You are responsible for maintaining the security of your account credentials. Do not share your password with others. You are responsible for all activity that occurs under your account. Notify us immediately at contact.improo@gmail.com if you suspect unauthorised access.
Improo reserves the right to suspend or terminate accounts at its discretion, including in cases of violation of these Terms.
4. Points system
Improo features a points system that rewards users for contributing to the platform. The following rules apply:
- Points have no monetary value and cannot be exchanged for cash, cryptocurrency, or any other form of currency
- Points are a platform feature and remain the property of Improo at all times
- Points may not be sold, transferred, or exchanged outside of the Improo platform
- Improo reserves the right to adjust, expire, or remove points at any time, with or without notice
- Upon termination of your account or discontinuation of the platform, all points are forfeited without compensation
- Any attempt to exploit, manipulate, or artificially inflate points will result in immediate account termination
5. Improo Pro subscription
Improo Pro is a paid subscription available monthly (€5.99) or annually (€49.00), processed via Google Play Billing.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period
- Cancellation must be done through your Google Play account settings
- Improo does not process refunds directly — refund requests for in-app purchases are handled by Google Play in accordance with their refund policy
- Improo reserves the right to change subscription pricing with at least 30 days notice to active subscribers
6. Acceptable use
By using Improo, you agree not to:
- Post content that is harmful, abusive, harassing, defamatory, or illegal
- Share misinformation, particularly regarding health or medical topics
- Impersonate other users or third parties
- Use the platform for spam, commercial solicitation, or unauthorised advertising
- Attempt to gain unauthorised access to other accounts or platform systems
- Use automated tools or bots to interact with the platform without prior written consent
Violations may result in content removal, account suspension, or permanent termination without notice.
7. User content
By posting content on Improo, you grant Improo a non-exclusive, worldwide, royalty-free licence to display, distribute, and promote that content within the platform. You retain ownership of your content.
You are solely responsible for the content you post. Improo does not endorse or verify user-generated content and is not liable for its accuracy, legality, or appropriateness.
Improo reserves the right to remove any content that violates these Terms or that is otherwise deemed inappropriate, at its sole discretion.
8. Health content disclaimer
Content on Improo — including articles, posts, and community contributions — is for informational and community purposes only. Nothing on this platform constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making changes to your diet, exercise routine, or health regimen.
9. Intellectual property
All original content, branding, design, and features of the Improo platform are the property of Improo. You may not copy, reproduce, or distribute any part of the platform without prior written permission. User-generated content remains the property of the respective users.
10. Limitation of liability
To the maximum extent permitted by applicable law, Improo is not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of data, loss of points, or interruption of service.
Improo does not guarantee that the platform will be available at all times or free from errors. We reserve the right to modify, suspend, or discontinue any part of the platform at any time.
11. Platform discontinuation
In the event that Improo discontinues its services, users will be notified at least 30 days in advance via the email address associated with their account. Active Pro subscribers will receive a pro-rata refund for unused subscription time, processed through Google Play.
All points balances will be forfeited upon platform closure, as points hold no monetary value. Users will be provided the opportunity to export their personal data prior to closure.
12. Changes to these terms
Improo reserves the right to update these Terms of Service at any time. Changes will be reflected by updating the date at the top of this page. For significant changes, registered users will be notified via email or in-app notification. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
13. Governing law
These Terms are governed by applicable law. Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts, without prejudice to any mandatory consumer rights applicable in your country of residence.
Contact
For questions about these Terms of Service, contact us at contact.improo@gmail.com.